5 steps to better KM communications
How do you develop emotional engagement in KM implementation and bring sustainable change to organisations? By Paul Whiffen
For any Knowledge Management (KM) Strategy to work it has to be implemented authentically, bringing staff along with you. But what does this actually mean? By Paul Whiffen.
7 key qualities of an effective Knowledge Manager
When introducing knowledge management (km) strategy to an organisation, overcoming hurdles and helping people understand km is just the first step. What are the other key qualities of an effective Knowledge Manager?