We've seen huge benefits; Project Managers are able to manage their staff better, managing performance. In terms of our specialist staff, they've seen a real change in the way things are planned
The relationship with Hydra is not limited to a seller-buyer relationship, it is really a partnership, they are now an integral part of the PMO team, they help us to focus on the value activities, they help us with the tasks of reporting and monitoring the projects
I've got nothing but praise for the Hydra team, they've been really supportive. They've been really proactive about identifying how we can improve as a business and how we can improve as a partnership. I can't praise them enough, they're a really professional team.
With Hydra's Blueprinting model we are now delivering projects in the same way each time, so the customer experience is always the same