21st Century knowledge management
A White Paper that discusses the new digital opportunities to really deliver on the promise of Knowledge Management and move away from the current status quo where an estimated 90% of the knowledge within an organisation still remains within the heads of its employees.
Discover how your organisation can benefit from:
- Capture knowledge dynamically
- Identify the experts within your organisation
- Share knowledge at point of usage
- Use exceptions to learn to deliver services more efficiently
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